Telehealth & Urgent Care
22 Health has many ways for you to get the care you need. 22 Health members have easy and convenient access to Telehealth and Urgent Care services.
Where to get care
22 Health has many ways for you to get the care you need. 22 Health members have easy and convenient access to Telehealth and Urgent Care services.
Telehealth
See a health care provider from your computer tablet or smartphone – anytime, anywhere.
The Department of Health and Human Services describes telehealth (also known as telemedicine) as the use of electronic information and telecommunication technologies to offer care when your child and their doctor aren’t in the same place at the same time.
Telehealth helps you connect to a health provider from home or anywhere to get the quality care you need. When you can’t go to the doctor, telehealth is a way to stay healthy.
What types of care can I get with Telehealth?
All doctors are licensed and are available in the following specialties:
· General medicine – Treat flu, allergies, sinus infection, rash, sore throat and more
· Dermatology – Treat ongoing or severe issues like psoriasis, eczema, acne and more.
· Behavioral Health – Support for anxiety, post-traumatic stress disorder, depression, family issues and more.
See a health care provider from your computer tablet or smartphone – anytime, anywhere.
Find out if your doctor offers telehealth
More and more doctors are offering telehealth to help care for their patients. To find a doctor who offers telehealth, try these options:
Reach out to your doctor. Many 22 Health providers offer telehealth services. Contact your doctor for more information.
Use Teladoc. Teladoc is a telehealth service offered by 22 Health to treat non-emergency issues (allergies, flu, eye issues, sinus infections, rashes, sore throat, and more).
Teladoc provides virtual visits or care with a licensed doctor from a smartphone or computer 24 hours/day, seven days/week. For more information or to sign up, visit Teladoc.com
What do I need for a virtual visit for?
Virtual appointments may be new to you. It may be their first time seeing a doctor through a screen.
Here is what you will need and some tips to keep in mind before your visit:
· A computer, tablet, or smartphone, based on your type of visit
· A strong internet connection to ensure the video or call does not drop
· A way to chat with your doctor after your appointment, if needed (text or email are most common)
· Important health records or medications, so you can reach them quickly and provide the information or review them with the doctor
Urgent Care
Urgent Care is not Emergency Care. Urgent care is when care is required within twenty-four (24) hours to prevent the condition from becoming an emergency.
Assistance must be provided within twenty-four (24) hours of the request. Know where the closest urgent care center for this type of care is located.
Urgent care centers are often open late and on weekends.
Find the closest Urgent Care center by visiting our Provider Directory.
- Need help?
If you need help with Telahealth or finding an Urgent Care center,
please call Member Services 1-866-357-4082, TDD/TTY 711